What is an acceptable ID scan/photo?
Image requirements | Reasons for rejection |
|---|---|
✓ Full color image | ✘ Image is black & white (or grayscale) |
✓ All details on ID are readable | ✘ Image has a watermark |
✓ ID is well lit | ✘ ID details are obscured by light glare or reflections (be careful with flash!) |
✓ ID is in good shape | ✘ ID is torn, badly damaged or has holes |
✓ ID is in upright position | ✘ ID is rotated sideways or upside-down |
✓ ID occupies most of the image | ✘ Too much space around the ID |
✓ Background is visible all around the ID by 1-2 cm (1/2″-1″) | ✘ ID edge is cropped (even if “just a little bit”) |
How can I take a good scan/photo?
Click here for tips on how to get the scan/photo just right.
You will also need to make sure that your photo/scan meets our technical parameters.
Good examples
An ideal scan/photo of an ID card
An ideal scan/photo of a passport
Unacceptable examples
ID is too blurry
ID edges are not visible
Even a small amount of image cropping will be rejected…
ID is not in color
Background is not contrasting
